Refund Policy
Last updated: March 22, 2026
14-day money-back guarantee
We want you to be happy with Plantywise. If you're not satisfied with your subscription, you can request a full refund within 14 days of your purchase date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and locate your transaction, or reach out to Paddle's support team directly.
After the refund period
After the 14-day window, you can still cancel your subscription at any time. Your access will continue until the end of your current billing period. Partial refunds for unused time are not provided after the refund period has passed.
Processing time
Once approved, refunds are typically processed within 5–10 business days. The exact timing depends on your payment method and financial institution.